Careers at GFS

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Download the GFS Employment Application PDF below, fill out using Acrobat Reader and email to careers@groundsforsculpture.org with your resume, cover letter and salary requirements.

Download GFS Employment Application

 

Grounds For Sculpture, Inc. adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. 



Manager of Museum Shop 

Grounds For Sculpture is seeking an experienced and effective retail store manager to oversee and conduct Museum Shop operations at Grounds For Sculpture. The ideal candidate will: possess sharp business acumen, extraordinary customer service, and a high degree of professionalism; have impeccable judgement, drive, and an outstanding track record of curating and merchandising a highly desirable inventory; lead by example, cultivating and motivating a polished, knowledgeable, and empowered sales team; and have the dedication and drive to work in a nonprofit organization which combines art and beckoning spaces to welcome, surprise and engage all visitors in the artist’s act of invention.

The Manager of Museum Shop reports directly to the Director of Marketing Communications. The position is responsible for managing the Museum Shop and associated staff and requires work on many weekends and some holidays. The Manager will oversee and conduct all Museum Shop functions including: long-range planning and day to day operations; sales and inventory management and loss prevention strategy; cash and payroll management including scheduling; creating a culture of exemplary customer service; actively participating in  creation of stable sales and profit margins including forecasting, tracking, and analytics; buying and visual merchandising of stock; creating custom product; attending trade and gift shows; positively representing GFS both on and off campus.

Duties and Responsibilities

  • Responsible for overall look and feel of store, including attractive visual merchandising, plentiful array of mission-related merchandise, and general upkeep. 
  • Acquisition of new and/or custom merchandise and replenishment of best sellers while being mindful of margins, markup, shipping/freight fees, cost to customer.
  • Personnel responsibilities including hiring, scheduling, training, employee reviews, corrective action, timeclock approval
  • Implements strategies to ensure sales staff is continually providing customer service excellence, driving sales, and realizing profit
  • Monthly sales reporting through POS system (Altru) including trends and forecasts
  • Accounting—including orders, shipments/inventory received, invoice processing, consignment agreements, monthly consignment payouts
  • Inventory management and control, including staying current with loss prevention tactics
  • Marketing and promotion of Museum Shop, coordinated with Marketing Department
  • Organizing special events for Museum Shop including trunk shows, book signings, artisan demos
  • Sales, Customer Service (including shipping orders as necessary), inventory product knowledge
  • Assisting customers as needed, including shipping phone orders, recovery, and customer service.
  • Performs all other duties as assigned.


Requirements

  • 2-4 years of management and related retail experience
  • Proven experience with accurately handling cash and register duties
  • Financial acumen with expertise in planning and strategy
  • Successful track record of wholesale buying and strong visual display and merchandising skills
  • Excellent customer service skills with a strong public relations appeal; ability to proactively intercept, engage, and effectively communicate about product to customers in a positive, welcoming and outgoing manner
  • Strong organizational, verbal, and written communication skills
  • Must be able to effectively train and oversee others, leading by example
  • Proficiency in MS Office and POS systems; working knowledge of Altru, Shopify, and timeclock management software preferred
  • Motivated, ambitious, and responsible self-starter
  • Caring, conscientious, and compassionate leader
  • Ability to work flexible hours including nights, weekends, mornings, and holidays to support store operations
  • Ability to travel to trade and gift shows and conferences as required
  • Ability to lift up to 20lbs
     


Senior Sales Associate / Key Holder, Museum Shop

The Key Holder, Museum Shop reports directly to the Manager of Museum Shop. This position is part-time, non-exempt and will work an average of 18-25 hours per week.  The position is responsible for assisting with and producing sales in the museum shop by providing exemplary customer service, possessing and sharing in-depth knowledge of product lines and the sculpture park, and providing merchandise guidance and recommendations to guests. The Key Holder will help to maintain a clean, orderly, well-stocked store appearance, assist with merchandising and displays, and enhance customer experiences through their assistance and pleasant, friendly, and outgoing demeanor. In the absence of shop management, the Key Holder will act as interim supervisor, and will have access to the safe and keys while doing these duties.

Duties and Responsibilities

  • Responsible and accountable for accurate cash handling and efficient sales transactions at register 
  • Circulate throughout the store to assist with guest inquiries, facilitate sales, retrieve merchandise purchased and aid in loss prevention
  • Manage inventory, identify low product inventory, maintain and proactively restock merchandise from storage or warehouse.  
  • Assist with processing new merchandise (includes retrieving packages from administrative offices, affixing price tags, counting receivables, assisting with displays or storage as needed)
  • Serve as an ambassador for Grounds For Sculpture to help foster a culture of inclusion for all members, donors, volunteers, and guests. 
  • Process telephone orders and handle customer inquiries demonstrating exceptional customer service. 
  • Perform open and/or close duties and serve as the interim supervisor when a manager is not present.
  • Assisting with online store, including monitoring for and processing new orders, populating new merchandise to online storefront as requested.
  • Access the safe and handle change orders in the absence of a manager.
  • Assist colleague’s close-out procedures, including double counting their seed in absence of the manager.
  • All other duties as assigne
     

Requirements

  • 2-4 years of related work experience and cash handling experience
  • Previous key holder or supervisory responsibility preferred
  • Strong organizational, verbal and written communication skills
  • Professional, friendly and pleasant demeanor
  • Strong understanding of the grounds, exhibits, merchandise, sculpture park and current events 
  • Working knowledge of Microsoft Office, POS systems and Altru preferred
  • Must be a team player, working cooperatively with employees both within your respective department as well as in external departments
  • Excellent customer services skills
  • Demonstrate respect and inclusiveness to all employees, embracing differences
  • Ability to work flexible hours including nights, weekends, mornings, and holidays to support store operations
  • Ability to lift up to 20lbs
     


Sales Associate, Museum Shop

The Sales Associate, Museum Shop reports directly to the Manager, Museum Shop. This position is part-time, non-exempt and will work an average of 18-25 hours per week. The position is responsible for assisting with and producing sales in the museum shop by providing exemplary customer service, possessing and sharing in-depth knowledge of product lines and the sculpture park, and providing merchandise guidance and recommendations to guests.  The Sales Associate will help to maintain a clean and orderly store appearance, assist with merchandising and displays, and enhance customer experiences through their assistance and pleasant, friendly, and outgoing demeanor.

Duties and Responsibilities

  • Responsible and accountable for accurate cash handling and efficient sales transactions at register 
  • Circulate throughout the store to assist with guest inquiries, facilitate sales, retrieve merchandise purchased and aid in loss prevention
  • Identify low product inventory, maintain and proactively restock merchandise from storage or warehouse.  
  • Assist with processing new merchandise (includes retrieving packages from administrative offices, affixing price tags, counting receivables, assisting with displays or storage as needed)
  • Serve as an ambassador for Grounds For Sculpture to help foster a culture of inclusion for all members, donors, volunteers, and guests. 
  • Process telephone orders and handle customer inquiries utilizing exceptional customer service. 
  • All other duties as assigned
     

Requirements

  • 1 year of related work experience preferred
  • 1 year of handling cash experience preferred
  • Strong organizational, verbal, and written communication skills
  • Professional, friendly, and pleasant demeanor
  • Strong understanding of the grounds, exhibitions, merchandise, sculpture park and current events 
  • Working knowledge of Microsoft Office, POS systems and Altru preferred
  • Must be a team player, working in cooperation interdepartmentally 
  • Excellent customer services skills
  • Demonstrate respect and inclusiveness to all employees, embracing differences
  • Ability to work flexible hours including nights, weekends, mornings, and holidays to support store operations
  • Strong organization, verbal, and written communication skills
  • Ability to lift up to 20lbs
     


Manager of Volunteer Services

Grounds For Sculpture (GFS) seeks a dynamic and dedicated Manager of Volunteer Services to develop and engage our growing community of volunteers and manage the daily operations and administration of GFS’ volunteer program.

GFS is in a period of significant transition, building on a sound and vibrant foundation of success over the last 25 years. A strategic planning process has resulted in a long-term vision that sets our aspirations as a leader, magnet, and vibrant forum that invites a diverse public to create, learn and discover personal meaning in their interactions with art, nature and one another. Our plan identifies key strategic priorities (Impact, Relevance, & Capacity) that will drive our next 3-5 years of work toward our larger vision. Expectations for GFS’ Volunteer Program include building on our current vibrant volunteers and continuing to develop and cultivate a diverse volunteer base that is reflective of the shifting demographics of the region and that represent people with different backgrounds and experiences that will bring a broader range of ideas which could lead to new projects and initiatives.

The Manager of Volunteer Services maintains active and collaborative relationships with staff across departments to ensure volunteers are supporting GFS in meaningful ways and also feel supported, themselves, by the larger GFS community. Key staff partners include colleagues in the Development department, the Education department’s Manager of Group Visit and School Programs, and the GFS Horticulturist.

The Manager of Volunteer Services will facilitate volunteer recruitment, on-boarding of new volunteers, and manage logistics and the volunteer schedule to maximize volunteer success and contributions to GFS. As we strive to create an environment that is welcoming and inclusive, the ideal candidate will have five years’ experience supervising or coordinating volunteers and be able to patiently and effectively interact with a variety of personalities. We are looking for someone who can meet people where they are, be sensitive to their individual concerns, and tactfully handle a wide variety of situations effectively. This requires excellent communication and problem-solving skills.

Duties and Responsibilities 

  • Develop a comprehensive volunteer program that aligns with Grounds For Sculpture’s mission, vision, and values.
  • Manage the Volunteer Program which includes recruitment, interviewing, processing background checks, orientation, placement, training, scheduling, program and performance evaluation, recognition, and retention.
  • Provide on-site support, supervision, and management of volunteers at various events, programs, special projects, etc.; often in collaboration with other GFS staff and departments.
  • Use an online database system (Volgistics) to post ongoing volunteer positions, staff requests, monitor timesheets, maintain personnel records. Monitor openings and recruit volunteers to fill essential positions.
  • Work with local education institutions and other non-profit groups to form partnerships that will provide additional resources for volunteers with varied backgrounds and skills.
  • Manage communication and scheduling of Group/Corporate Volunteer requests from active and potential Corporate Members, Universities and Community/Non-profit groups.
  • Schedule, coordinate and promote regular Volunteer Trainings and Day Trips that are relevant and purposeful.
  • Work with staff across GFS to identify, and create new, individual and group volunteer opportunities.
  • Share oversight of volunteers who work for the education department as GFS docents with the Manager of Group Visit and School Programs.
  • Work with Horticulture staff to expand Volunteer involvement and knowledge base and plan and implement annual plant sale.
  • Organize annual Volunteer Appreciation Dinner with training/speaker relevant to upcoming season


Skills

  • Ability to patiently and effectively interact with a variety of personalities and tend to volunteer and staff concerns.
  • Demonstrated ability to tactfully handle stressful situations, negotiate and resolve conflicts, maintain confidentiality and respect and observe organizational protocol.
  • Demonstrated critical thinking, customer service, problem-solving, conflict resolution, decision-making, leadership, team-building, time management, and motivational skills. Excellent written and verbal communication skills.
  • Strong computer skills with proficiency in Microsoft Windows programs.
  • Preferred: experience with Volgistics or other volunteer management database


Requirements

  • Five years’ of work experience supporting a volunteer program and assisting diverse groups of volunteers at an art museum or cultural venue serving a quarter million people annually Bachelor’s degree preferred
  • Experience in diversifying the volunteer pool as well as creating an inclusive environment
  • Advanced Microsoft Office skills; proficient in standard word processing, spreadsheet and database software applications
  • Must have a valid driver’s license
  • Must have ability to stand for long periods of time and to lift 30 pounds or more.
  • Flexible schedule and ability to work evenings, holidays, and weekends.
  • The role requires duties to be carried out at Grounds For Sculpture and off-site events.

 



Museum Educator

Grounds For Sculpture is seeking four (4) part-time Museum Educators to join its Education and Engagement team for 2019. The Education Department at Grounds For Sculpture develops programming for individuals and groups of all ages. Museum Educators will lead and facilitate guided tours, teambuilding and professional development workshops, studio programs, and other offerings for adult and youth visitors, with an emphasis on art experiences designed for private, corporate, and family groups. As a Grounds For Sculpture ambassador and key point of contact for visiting groups, Museum Educators will strive to provide memorable experiences for those with whom they work, encouraging experimentation, observation, and reflection.

Tours of Grounds For Sculpture last 45 to 60 minutes and are customized by Museum Educators to each group’s interests. Private tours are scheduled during public hours as well as in the evening for special events.

Teambuilding experiences include hands-on art workshops, guided tours, and sculpture hunts and vary in duration, from 60 to 120 minutes depending on the activities selected. Museum Educators facilitate these activities using lesson plans and materials provided by the Education Department, while also tailoring programs to accommodate individual group’s needs. These experiences are offered every day of the week except Monday.

Family programs include limited capacity programs for children ages three to eleven and their adult caregivers, along with drop-in activities for families with kids of all ages. Programs typically occur once a month on weekends and vary from two to four hours in duration. Program plans are developed by Museum Educators and education staff collaboratively and designed to deepen engagement with Grounds For Sculpture’s art and horticulture collections and special exhibitions.

Flexibility in scheduling is essential in this position. Training and support are provided by the Education Department.

Museum Educators are co-managed by the Manager of Experiential Programs and the Manager of Group Visits & School Programs, and work collaboratively across the Education Department, as well as with other staff throughout the museum.

Qualifications

  • Excellent interpersonal, organizational, communication and writing skills
  • Outstanding customer service and people skills
  • Comfort speaking and presenting to large groups
  • Demonstrated ability to work collaboratively
  • Ability to follow and develop lesson plans, ensuring program benchmarks are met
  • Familiarity with art materials and techniques
  • Ability to work flexible hours on an as-needed basis
  • Comfort using an online scheduling system
  • Understanding of best practices in the field of museum education a plus


Availability & Scheduling

This position is scheduled on an as-needed basis, year-round. Candidates should expect a flexible schedule depending on program volume with the understanding that Grounds For Sculpture’s high season typically runs from early April through the end of October. Museum Educators will be trained on using an online scheduling system and will be responsible for monitoring openings and scheduling their own hours.