Careers at GFS

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Download the GFS Employment Application PDF below, fill out using Acrobat Reader and email to careers@groundsforsculpture.org with your resume, cover letter and salary requirements.

Download GFS Employment Application

 


 

Assistant Manager, Museum Shop

Grounds For Sculpture is currently hiring an Assistant Manager for its Museum Shop.

Are you a savvy shopper with an eye toward design? Are you friendly and outgoing and enjoy the story behind a product almost as much as the product itself? Do you organize your closet by color, and dream of changing décor with the seasons? If you have proven track record of successful retail experience and are obsessed with watching the runways and trend forecasts, we need you!

The Assistant Manager reports to the Museum Shop Manager.  The Assistant Manager of the Museum Shop helps to oversee museum shop operations and sales associates. Responsibilities include: customer service, inventory tracking, order fulfilment, staff oversight, opening and closing procedures, visual displays and merchandising, assistance with buying, staying ahead of retail trends and making recommendations, familiarity and interest in product line stories and ability to convey them to customers in compelling fashion, providing exemplary customer experiences in the museum shop, and assuring the upkeep of the overall appearance of the shop

Duties and Responsibilities:

  • Implements strategies to improve customer service, drive store sales, and increase profitability
  • Demonstrates an outgoing, enthusiastic approach with customers and as a team leader
  • Knowledgeable in scheduling employees within the Museum shops to ensure all shifts are covered
  • Communicates with all customers to ensure high quality customer service and experience
  • Ensures customer needs are met, complaints are resolved and shop service is quick and efficient
  • Maintains store appearance and product presentation to standards as determined by the Manager, Museum Shop
  • Provides support to customers and sales associates during peak periods or when scheduling conflicts arise
  • Supervises the shop staff and volunteer “shop guides”
  • Oversees all store(s) functions in an effort to reduce loss prevention and handle cash management
  • Assists in merchandising and buying, including re-orders
  • Work closely with marketing department on advertisement/promotion for museum shop
  • Organize special events for museum shop; including but not limited to jewelry expositions and book signings
  • Sales and shipping of phone and online orders
  • Performs all other duties as assigned
     

Requirements:

  • 2-4 years of management and related retail experience
  • Previous experience in purchasing and strong visual display and merchandising skills
  • Working knowledge of MS Office, POS systems, scheduling system and Altru preferred
  • Ability to work flexible hours including nights, weekends, mornings to support store operations
  • Strong organizational, verbal and written communication skills to manage shop functions
  • Excellent customer service skills with a strong public relations appeal; Ability to proactively intercept, engage, and demonstrate product to customers in a positive, welcoming and outgoing manner, and able to effectively communicate product features
  • Proven ability to effectively train and oversee others
  • Ability to travel bi-annually to trade shows
  • Ability to lift up to 20lbs as required


Deadline for Applicants: Friday, January 27, 2017

Submit resume, cover letter and salary requirements to careers@groundsforsculpture.org
 


 

Visitor Assistant, Guest Services

Grounds For Sculpture is seeking seasonal, part-time Visitor Assistants.

Visitor Assistant reports directly to the Manager, Guest Services.  The Visitor Assistant, Guest Services is responsible for the daily GFS operational procedures and assisting visitors. Their primary responsibilities include providing excellent customer service, selling tickets, and distributing information.

Duties and Responsibilities:

  • Welcome all visitors into Grounds For Sculpture, assist with crowd control, answer all visitor questions with the highest level of customer service at the desk and around the park
  • Collect payment for entry and process memberships
  • Direct visitors & tour/school groups in the park to exhibitions and events
  • Answer phones
  • Replenish park poems, brochures, and supplies on scheduled park walks and around the buildings
  • Assist with the parking and traffic control
  • All other duties as assigned


Requirements:

  • High school diploma
  • Excellent communication and customer service skills
  • Proven knowledge of database and POS systems
  • 1 or more years work related experience in a related field
  • Must be willing to work evenings, weekends and be flexible with schedule
  • Valid Driver’s License

 


 


Traffic Assistant, Guest Services

Part-time position reports directly to the Assistant Managers, Guest Services.  The Traffic Assistant, Guest Services is responsible for directing the parking and traffic at GFS during our high season. This team will work independently to ensure the safety of visitors and organization of cars and will report all parking updates through the day to the rest of the Guest Service Staff and Management.

Duties and Responsibilities:

  • Assist with parking and directing visitors cars at GFS
  • Provide accurate information, directions and superior customer service
  • Organize parking in a strategic orderly system
  • Communicate regularly with management
  • Manage directing traffic and the change of parking locations based on availability in all parking lots
  • Oversee safety of artwork and public space outdoors
  • Attend morning meetings and keep up to date on daily events happening at GFS
  • All other duties as assigned

Requirements:

  • High school diploma
  • 1 or more years work related experience in a related field
  • Must be willing to work evenings, weekends, holidays and be flexible with schedule; willing to work in various temperatures
  • Proven exceptional customer service skills, organization and attention to detail
  • Valid Driver’s License
  • Basic computer knowledge