Careers at GFS

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Operations Coordinator

The Operations Coordinator reports directly to the Director, Operations.  This position will be responsible to serve as Grounds For Sculpture’s liaison with the public seeking non-catered events at our facilities, as well as with internal departments needing assistance with the set-up and management of events or meetings.  This individual will work closely with Guest Services, Performing Arts, and Education on our day-long events as well as with all other departments on special events for fund-raising and marketing efforts. Coordination with our in-house caterer will also be key. Grounds For Sculpture is seeking an experienced individual with a confident public presence that has strong organizational, technical and customer service skills, is highly detail oriented, responsible and flexible. Candidates must possess excellent communications skills, both verbal and written, be capable of carrying out a wide array of duties, and work well in a team environment. The position will require the candidate to work weekends and be available to work flexible hours and some evenings when necessary, during peak season.


Duties and Responsibilities

  • Works with all departments on producing date requests, maintenance requests, set up and break down, liaison with groups, day of monitoring for meetings, corp. events, workshops, chamber events, non-profit partner events, tastings, ceremony only and other occurrences not requiring catering.
  • Keeps inventory of GFS equipment (AV, carts, screens, chairs, tables etc.) monitors for condition, replacement needs and sets up/supports AV and other equipment needs for events/meetings. Note: most AV services are computer based.
  • Produces gate memos and coordinates with Guest services for non-catered events/meetings and partnership events. Updates the Guest Services website in the “What’s going on today” section.
  • Coordinates volunteers for special events with the Volunteer Manager – trains volunteers for short term projects.
  • Assists Guest Services and Events/Education with the Altru special event/ticketing function, entering patrons into data base and updating internal daily events schedule.
  • Assists in building group visits on Altru for groups holding events at Rats – may include building events in Altru taking place in rental spaces at GFS.
  • Responsible for vetting space (with Director of Operations input)  and adding all events in the Public Calendar to ensure accuracy for cross departmental planning purposes.
  • Updates the Master Licensee for CFO for all events not occurring at Rats (tracking events that take place in GFS spaces. This spread sheet denotes who, what, where, how many attendees, fees etc. and serves as a comparison record with Altru to ensure all events have been accounted for and closed out in the system.
  • Works on short term projects for the Operations Department as they arise.


Requirements

  • Bachelor’s degree preferred with course work in business or arts administration, hospitality, management, marketing or a related field or discipline
  • Minimum 2-4 years of experience preferably in a nonprofit museum sector
  • Working knowledge of, or experience with database centered POS systems, credit card machines and office equipment, AV equipment, scheduling programs.
  • Proficient in MS Office Suite, Outlook, Altru (or other data base system)


Interested candidates should submit cover letter, resume and salary requirements to hr@groundsforsculpture.org.
 

Download GFS Employment Application


 


Events Concierge

Part-time position reports directly to the Corporate Engagement Associate.  The Events Concierge will be responsible to be trained and provide tours to on a wide variety of topics related to Grounds For Sculpture including the history, evolution of self-sufficiency in 2015, membership and sponsorship opportunities, special events and brief overview of a select number of sculptures.  Event Concierge positions become available periodically thoughout the season.  Resumes should be sent to hr@groundsforsculpture.org.

Duties and Responsibilities

  • Provide historic overview and tours of GFS, rental/membership opportunities, sponsorships and orientation of GFS
  • Direct guests as needed and answer GFS related questions.
  • Work with the Development Department to meet outreach goals and objectives.
  • Adjust work schedule to meet the needs of the corporate and private events.
  • Attend staff meetings as needed to keep up to date with operations, discuss calendar events, policy, past issues for resolution and potential needs to assure a smooth event.
  • Attend periodic trainings to keep up to date with GFS exhibitions, policies and offerings.
  • Aide in overseeing private and tour groups to ensure guest, sculpture and building safety.
  • Communicate and work with tour groups to provide concierge services, greet busses, lead groups through GFS, and provide historic overview tours.
  • All other duties as assigned related to private and corporate events.

Requirements

  • Associate’s Degree
  • 1 or more years work related experience in a related field
  • Working knowledge of MS Office
  • Ability to work nights, weekends, mornings
  • Valid Drivers license
  • Ability to attend off campus meetings and events
  • Excellent written, verbal and communication skills required

Download the GFS Employment Application PDF below, fill out using Acrobat Reader and email to hr@groundsforsculpture.org.

Download GFS Employment Application

 


Guest Services Staff

The Grounds For Sculpture Guest Services Department seeks staff members to provide an exceptional customer service experience for visitors. Guest Services staff members are primarily responsible for assisting visitors with park information, selling admission and membership, and supporting the park’s daily operation. Part-time and full-time positions are available. This position reports directly to the Manager and Assistant Managers, Guest Services.

Primary Responsibilities and Duties

  • Welcome all visitors to Grounds For Sculpture, provide information and directions, and answer all questions with the highest level of customer service.
  • Sell admission and memberships using Blackbaud - Altru software.
  • Assist with crowd control and parking management.
  • Communicate clearly with visitors and GFS staff in person, on the phone, and through email correspondence.
  • Able to work well as part of a large team.

Job Requirements

  • Excellent customer service and communication skills
  • Experience using Point of Sale and/or database software
  • Ability to handle a fast-paced customer service operation and work well under pressure
  • Ability to stand for extended periods when monitoring the park and galleries
  • Must be available to work weekends, holidays, and evenings
  • Interest in art preferred
  • College-level education preferred

Download the GFS Employment Application PDF below, fill out using Acrobat Reader and email to hr@groundsforsculpture.org.

Download GFS Employment Application

 


Internships

Internships are open to college and graduate students interested in pursuing experience in a museum setting in their particular field. Interested applicants should submit a resume and cover letter indicating availability and areas of interest to info@groundsforsculpture.org.