Careers at GFS

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Events Concierge

Part-time position reports directly to the Corporate Engagement Associate.  The Events Concierge will be responsible to be trained and provide tours to on a wide variety of topics related to Grounds For Sculpture including the history, evolution of self-sufficiency in 2015, membership and sponsorship opportunities, special events and brief overview of a select number of sculptures.  Event Concierge positions become available periodically thoughout the season.  Resumes should be sent to hr@groundsforsculpture.org.

Duties and Responsibilities

  • Provide historic overview and tours of GFS, rental/membership opportunities, sponsorships and orientation of GFS
  • Direct guests as needed and answer GFS related questions.
  • Work with the Development Department to meet outreach goals and objectives.
  • Adjust work schedule to meet the needs of the corporate and private events.
  • Attend staff meetings as needed to keep up to date with operations, discuss calendar events, policy, past issues for resolution and potential needs to assure a smooth event.
  • Attend periodic trainings to keep up to date with GFS exhibitions, policies and offerings.
  • Aide in overseeing private and tour groups to ensure guest, sculpture and building safety.
  • Communicate and work with tour groups to provide concierge services, greet busses, lead groups through GFS, and provide historic overview tours.
  • All other duties as assigned related to private and corporate events.

Requirements

  • Associate’s Degree
  • 1 or more years work related experience in a related field
  • Working knowledge of MS Office
  • Ability to work nights, weekends, mornings
  • Valid Drivers license
  • Ability to attend off campus meetings and events
  • Excellent written, verbal and communication skills required

Download the GFS Employment Application PDF below, fill out using Acrobat Reader and email to hr@groundsforsculpture.org.

Download GFS Employment Application

 


Guest Services Staff

The Grounds For Sculpture Guest Services Department seeks staff members to provide an exceptional customer service experience for visitors. Guest Services staff members are primarily responsible for assisting visitors with park information, selling admission and membership, and supporting the park’s daily operation. Part-time and full-time positions are available. This position reports directly to the Manager and Assistant Managers, Guest Services.

Primary Responsibilities and Duties

  • Welcome all visitors to Grounds For Sculpture, provide information and directions, and answer all questions with the highest level of customer service.
  • Sell admission and memberships using Blackbaud - Altru software.
  • Assist with crowd control and parking management.
  • Communicate clearly with visitors and GFS staff in person, on the phone, and through email correspondence.
  • Able to work well as part of a large team.

Job Requirements

  • Excellent customer service and communication skills
  • Experience using Point of Sale and/or database software
  • Ability to handle a fast-paced customer service operation and work well under pressure
  • Ability to stand for extended periods when monitoring the park and galleries
  • Must be available to work weekends, holidays, and evenings
  • Interest in art preferred
  • College-level education preferred

Download the GFS Employment Application PDF below, fill out using Acrobat Reader and email to hr@groundsforsculpture.org.

Download GFS Employment Application

 


Assistant Manager, Museum Shop

The person in this position reports directly to the Manager, Museum Shop.  The Assistant Manager, Museum Shop will be responsible for managing the museum shop and staff in the absence of the Manager, Museum Shop.  The person will be responsible for overseeing shop operations and enhancing the customer experience while in museum shop as well as assuring upkeep of the overall appearance of the shop.

Duties and Responsibilities

  • Implements strategies to improve customer service, drive store sales and increase profitability.
  • Ensures customer needs are met, complaints are resolved and shop service is quick and efficient.
  • Maintains store appearance and product presentation to standards as determined by the Manager, Museum Shop.
  • Provides support to sales associates during peak periods or when scheduling conflicts arise.
  • Oversees all store(s) functions in an effort to reduce loss prevention and handle cash management.
  • Manages staff, volunteers and the functions of the Museum Shop in the absence of the Manager, Museum Shop.
  • Receive and process inventory shipments in a timely manner.
  • Communicates with all customers to ensure high quality customer service and overall experience.
  • Works with Manager, Museum Shop to implement ideas and projects in coordination with cross-departmental programming.
  • Performs other duties as assigned.

Requirements

  • 1 year of supervisory experience overseeing at least two (2) or more employees
  • 2 – 4 years of work related experience
  • Working knowledge of MS Office, POS systems and Altru preferred
  • Working knowledge of scheduling employees/programs
  • Ability to work flexible hours including nights, weekends, and holidays to support store operations
  • Familiarity with merchandise display particularly slat wall set up
  • Strong organizational, verbal and written communication skills to manage shop functions.
  • Excellent customer service and communication skills
  • Demonstrates an ongoing, enthusiastic approach with customers and as a team leader.
  • Ability to travel bi-annually to trade shows with Manager, Museum Shop
  • Ability to lift up to 20lbs as required

Download the GFS Employment Application PDF below, fill out using Acrobat Reader and email to hr@groundsforsculpture.org.

Download GFS Employment Application

 


Internships

Internships are open to college and graduate students interested in pursuing experience in a museum setting in their particular field. Interested applicants should submit a resume and cover letter indicating availability and areas of interest to info@groundsforsculpture.org.