Careers at GFS

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Download the GFS Employment Application PDF below, fill out using Acrobat Reader and email to careers@groundsforsculpture.org with your resume, cover letter and salary requirements.

Download GFS Employment Application

 


Assistant Manager, Museum Shop

Are you a savvy shopper with an eye toward design? Are you friendly and outgoing and enjoy the story behind a product almost as much as the product itself? Do you organize your closet by color, and dream of changing décor with the seasons? If you have a proven track record of successful retail experience and are obsessed with watching the runways and trend forecasts, we need you!

The Assistant Manager reports to the Museum Shop Manager.  The Assistant Manager of the Museum Shop helps to oversee museum shop operations and sales associates. Responsibilities include: customer service, inventory tracking, order fulfilment, staff oversight, opening and closing procedures, visual displays and merchandising, assistance with buying, staying ahead of retail trends and making recommendations, familiarity and interest in product line stories and ability to convey them to customers in compelling fashion, providing exemplary customer experiences in the museum shop, and assuring the upkeep of the overall appearance of the shop

Duties and Responsibilities

  • Implements strategies to improve customer service, drive store sales, and increase profitability
  • Demonstrates an outgoing, enthusiastic approach with customers and as a team leader
  • Knowledgeable in scheduling employees within the Museum shops to ensure all shifts are covered
  • Communicates with all customers to ensure high quality customer service and experience
  • Ensures customer needs are met, complaints are resolved and shop service is quick and efficient
  • Maintains store appearance and product presentation to standards as determined by the Manager, Museum Shop
  • Provides support to customers and sales associates during peak periods or when scheduling conflicts arise
  • Supervises the shop staff and volunteer “shop guides”
  • Oversees all store(s) functions in an effort to reduce loss prevention and handle cash management
  • Assists in merchandising and buying, including re-orders
  • Work closely with marketing department on advertisement/promotion for museum shop
  • Organize special events for museum shop; including but not limited to jewelry expositions and book signings
  • Sales and shipping of phone and online orders
  • Performs all other duties as assigned

Requirements

  • 2-4 years of management and related retail experience
  • Previous experience in purchasing and strong visual display and merchandising skills
  • Working knowledge of MS Office, POS systems, scheduling system and Altru preferred
  • Ability to work flexible hours including nights, weekends, mornings to support store operations
  • Strong organizational, verbal and written communication skills to manage shop functions.
  • Excellent customer service skills with a strong public relations appeal; Ability to proactively intercept, engage, and demonstrate product to customers in a positive, welcoming and outgoing manner, and able to effectively communicate product features
  • Proven ability to effectively train and oversee others
  • Ability to travel bi-annually to trade shows
  • Ability to lift up to 20lbs as required


Deadline for Applicants: Friday, April 15, 2016
Submit Resume, Cover Letter and Salary Requirements to careers@groundsforsculpture.org

 


Associate, Museum Shop

Part-time position reports directly to the Manager, Museum Shop.  The Associate, Museum Shop is responsible for working in the museum shop and providing customer service that exceeds the expectation of our visitors. The Associate, Museum Shop will work as part of a team that primarily focuses on customer service, handling of sales and other related duties.

Duties and Responsibilities

  • Greet and acknowledge all customers that enter the shop
  • Promote memberships and special events
  • Responsible for handling sales and register functions
  • Assist in maintaining the appearance of the store and product presentation  
  • Knowledge of all the inventory and the “story” that accompanies it, communicate this to customers in a mission orientated manor
  • All other duties as assigned

Requirements

  • High school diploma
  • 1 or more years work related experience in a related field
  • Must be willing to work evenings, weekends, holidays and be flexible with schedule
  • Proven exceptional customer service skills
  • 1 year of experience handling cash
  • Working knowledge of MS Office Suite, Altru (a plus)
     

 

Traffic Assistant, Guest Services

Part-time position reports directly to the Assistant Managers, Guest Services.  The Traffic Assistant, Guest Services is responsible for directing the parking and traffic at GFS during our high season. This team will work independently to ensure the safety of visitors and organization of cars and will report all parking updates through the day to the rest of the Guest Service Staff and Management.

Duties and Responsibilities

  • Assist with parking and directing visitors cars at GFS
  • Provide accurate information, directions and superior customer service
  • Organize parking in a strategic orderly system
  • Communicate regularly with management
  • Manage directing traffic and the change of parking locations based on availability in all parking lots
  • Oversee safety of artwork and public space outdoors
  • Attend morning meetings and keep up to date on daily events happening at GFS
  • All other duties as assigned

Requirements

  • High school diploma
  • 1 or more years work related experience in a related field
  • Must be willing to work evenings, weekends, holidays and be flexible with schedule; willing to work in various temperatures
  • Proven exceptional customer service skills, organization and attention to detail
  • Valid Driver’s License
  • Basic computer knowledge


 

Visitor Assistant, Guest Services

Part-time position reports directly to the Assistant Managers, Guest Services.  The Visitor Assistant, Guest Services is responsible for the daily GFS operational procedures and assisting visitors. Their primary responsibilities include providing excellent customer service, selling tickets, and distributing information.

Duties and Responsibilities

  • Welcome all visitors into Grounds For Sculpture, assist with crowd control, answer all visitor questions with the highest level of customer service at the desk and around the park
  • Collect payment for entry and process memberships
  • Direct visitors & tour/school groups in the park to exhibitions and events
  • Answer phones
  • Replenish park poems, brochures, and supplies on scheduled park walks and around the buildings
  • Assist with the parking and traffic control
  • All other duties as assigned

Requirements

  • High school diploma
  • Excellent communication and customer service skills
  • Proven knowledge of database and POS systems
  • 1 or more years work related experience in a related field
  • Must be willing to work evenings, weekends, holidays and be flexible with schedule
  • Valid Driver’s License


 

Park Attendant, Guest Services

Part-time position reports directly to the Assistant Managers, Guest Services.  The Park Attendant will be responsible for safely operating the tram and transporting visitors through the parking lots and on occasion through the park.  They will provide accurate information and directions for visitors. They will work after hours to make sure the park and buildings are secure and make sure that visitors exit the park safely.   

Duties and Responsibilities

  • Responsible for monitoring the park after hours
  • Provide accurate information, directions and superior customer service
  • Patrol park in golf cart assuring that visitors are safe and have safely exited after park hours
  • Secure all entrances and exits to the park, buildings, doors and windows after the park has closed
  • Oversee safety of artwork in the galleries and the park
  • Maintain a presence in the galleries and in the park
  • Operate tram vehicle and transport guests through parking lot and on occasion through the park
  • Responsible for escorting night booth attendant to and from Welcome Center
  • Report matters that need to be addressed to appropriate Management
  • All other duties as assigned

Requirements

  • High school diploma
  • 1 or more years work related experience in a related field
  • Must be willing to work evenings, weekends, holidays and be flexible with schedule; willing to work in various temperatures
  • Proven exceptional customer service skills, organization and attention to detail
  • Valid Driver’s License
  • Basic computer knowledge 

     


Internships

Internships are open to college and graduate students interested in pursuing experience in a museum setting in their particular field. Interested applicants should submit a resume and cover letter indicating availability and areas of interest to careers@groundsforsculpture.org.